BART Board member Gail Murray, Joey Goldman, Cathleen Sullivan, Bethany Whitaker, and other colleagues led a study that has been released from the Transportation Research Board. Under TCRP Project H-49, they identified and documented the motivations, benefits, and barriers to coordination and integration among multiple public transportation providers.
The Transit Integration Manual (Volume I) provides concrete guidance on how to integrate and coordinate delivery of transit services in areas with multiple transit providers. It describes a range of possible integration activities, outlines the potential benefits of integration, and gives step-by-step guidance that draws on dozens of real case studies from across the country and world. By reviewing and evaluating lessons learned from past efforts, this report provides guidance to assist agencies in getting started and increase their chances of success in providing more integrated, seamless, and efficient transit service.