Wilmington and the surrounding region have grown significantly, resulting in an evolving need for public transportation. Ridership of Wave Transit, the primary provider of transit services, had increased significantly. However, the service design was built around a series of route loops and three transfer locations. As a result, the network imposed long travel times on some trips, in some cases required using multiple routes to make a single out-and-back trip, and duplicated service in several locations.
Nelson\Nygaard, in collaboration with Hayes Planning Associates, developed a Short Range Transit Plan to set the strategic direction for the transit system’s development over the next five years. We were guided by the assumption that there will be no net increase in system funding and challenged to retain geographic coverage while balancing the need to provide a direct, consistent, and easily understandable route structure.
Working closely with Wave and the community, we created a service design that balances straightening out many of the loops while retaining service coverage and reduces service duplication. It strengthens the connection between downtown Wilmington and Forden Station and creates shorter travel times for many riders.