The Wasatch Front region in Utah – that includes Salt Lake City and parts of six counties – needed a mobility management plan for its disabled, low-income, and senior populations to meet federal safety and accountable transportation requirements.
Nelson\Nygaard assessed how well the providers were meeting people’s transportation needs, and reached out to individuals and stakeholders, culminating in a regional coordination summit held at the state house. We developed an approach to implementing coordination and other mobility management efforts to improve access and mobility in the region as well as blueprints for implementing five high-priority strategies.
The first, and most important, solution was the formation of two Regional Coordination Councils and the hiring of a mobility manager. The other high-priority strategies included the sharing of training staff, inter-agency participation in a fuel card program, co-sponsorship of local community shuttles and circulators, and a regional brokerage for community transportation. Nelson\Nygaard also developed a suggested approach to a statewide coordination framework.
In a follow-up project, Nelson\Nygaard was asked to facilitate the formation of the two Regional Coordination Councils and to initially provide mobility manager services.