Mobility management – the implementation of coordination strategies and new mobility options afforded through coordination – is a relatively new field as is the position of mobility managers. New mobility managers, especially at the regional level, are faced with acquiring technical knowledge about public and human service transportation services, while also learning how to respond to coordination needs in their communities and regional coordinating councils. Nelson\Nygaard developed mobility management training workshops for new regional mobility managers as well as strategies for better communication across a state.
In Illinois, Nelson\Nygaard’s workshops focused on building core skills including mobility management basics, funding, and cost allocation as well as vehicle sharing, team building, and negotiation. The goal was to galvanize regional groups into developing and implementing coordination and mobility management strategies within their regions but also how to provide help to one another.
The Utah workshops focused on mobility management strategies and how to gain commitment to performance measurements, financial accounting, and information technology. The technical assistance element focused on assisting mobility managers to implement and/or evaluate various coordination strategies as well to enhance communication among the state’s network of mobility managers, and how, as a group, to seek assistance from and provide policy input to UDOT.
Both sets of workshops also included a session on the use of non-traditional metrics (e.g., economic development, livability indexes) in seeking local investment in coordinated community transportation services.