Lexington ADA Paratransit Performance Audit
The Bluegrass Chapter of the American Red Cross, the contract operator of WHEELS, LexTran’s ADA paratransit service, suspected that it could improve its performance, and was encouraged by LexTran to undertake a performance audit. Nelson\Nygaard conducted a general performance review of the service and confirmed that the American Red Cross was performing well with the […]
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