Fare Policy—and Zero Fares—Can Help Transit Agencies and the Communities They Serve Recover Post-Pandemic
Downloadable version (pdf) As ridership and farebox revenue plummeted due to the COVID-19 pandemic, already cash-strapped transit agencies took a surprising step: they went fare-free. Of course, the move was driven by safety concerns, not financial ones: rear-door boarding helps protect drivers from exposure by reducing their interaction with passengers. It also makes fare payment […]
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