Emily specializes in transit service planning, research, and education. A planner with more than 10 years of transit agency and consulting experience, she excels at transit operations and short-range transit planning. She has conducted Title VI equity analyses for fare and service changes as well as managed on-board surveys for customer satisfaction and origin-destination studies. Emily brings her knowledge and best practices from agencies all over the world to make transportation efficient, reliable, and equitable.
More recently with Remix Software, Emily honed her training and education skills while consulting with large transit properties in North America, Australia, and New Zealand. At Sound Transit, she led a parking management pilot program to determine the most effective ways to manage high demand at the agency’s park-and-ride lots. Emily is passionate about teaching others the benefits and technical aspects of transit; you can find her webinar on transit service design on Planetizen.