Nelson\Nygaard boasts some of the leading paratransit planning experts in the U.S. We are at the forefront of using taxis and emerging mobility options for transit-subsidized demand-responsive services for paratransit customers and all people.
Our expertise includes planning and evaluating ADA and coordinated paratransit, dial-a-ride, flex-route, and other types of on-demand services as well as assessing accessible infrastructure needs.

Our approach is to develop the best strategies to increase operating efficiencies and meet ADA compliance and service quality standards. We revise procurement procedures and contractual provisions, implement new eligibility processes, and redesign service delivery models. We help coordinate public transit/paratransit with human service agency transportation programs and services. We plan and evaluate for small urban and rural transportation systems and statewide transit plans and can help consolidate rural systems or make a designation change.