The National Association of City Transportation Officials (NACTO) saw a need to shift the conversation from a bias toward highway designs that simply don’t meet the complex needs of cities toward building more sustainable streets. NelsonNygaard collaborated with NACTO staff to develop national street design guidelines relevant to cities. The Urban Street Design Guide is a blueprint for designing 21st century streets where people can walk, bike, drive, park, take transit, and socialize.

Seattle has ambitious growth plans, and despite traffic congestion throughout the city, there are no plans or opportunities to add motor vehicle capacity. To help Seattleites understand its future mobility needs, Nelson\Nygaard led an intensive stakeholder process that examined a broad array of corridors and used a multiple account evaluation approach to prioritize those that offered the greatest opportunity for high capacity transit service. The Transit Master Plan identified land use and programmatic changes necessary to make transit successful, including coordinated bicycle and pedestrian improvements. This data-driven, outcome-focused, stakeholder-led approach resulted in an unprecedented level of consensus on Seattle’s mobility future. The City is now moving forward on alternatives analyses in preparation for construction.

The ADA paratransit service of the Massachusetts Bay Transportation Authority (MBTA), The RIDE provides nearly two million door-to-door trips each year in the greater Boston area. The MBTA hoped to control costs while meeting the MBTA’s minimum obligations under the ADA and locally established service quality standards. Nelson\Nygaard identified a set of cost-reducing strategies that could be implemented without having to change the current service delivery structure (and contracts), and then explored two suites of strategies that would likely involve a change to the service delivery system. Several of these assessments led to recommendations which have since been implemented.